Disabled Parking/Drop off
Disabled parking spaces are available in all Poole car parks. There are also designated setting down and collection bays immediately outside the front of the building.
Lighthouse is a member of the national RADAR (disabled toilets) scheme. If you require access, but do not have a key then please speak to a member of staff who will be able to help you. There are disabled toilets on all floors
Do you have level access?
There is level access to the foyers, bars, café, toilets and performance spaces and all floors.
Are guide dogs welcome?
Guide dogs and hearing dogs are welcome throughout the centre and dog bowls are available from Ticket Office.
Do you have facilities for the deaf, deafened and hard of hearing?
We have sound enhancement systems that can be used in the concert hall, cinema, studio and theatre. We welcome Typetalk calls when making your booking. Dial prefix 18001 followed by 01202 280000.
If you are unable to access the performance without support from a carer or personal assistant, we offer a complimentary ticket for your support companion.
Please note: complimentary companion tickets not available online, please contact Ticket Office.
We hold relaxed performances events, enhanced to suit the needs of people with dementia. Staff are on hand to assist if needed, and we screen films with the lights up a little and sound turned down a touch.