Lighthouse is partnering with a team of software engineers from a major financial institution to explore ways of using technology to grow its business and enhance the experience for its customers.
One of the UK’s largest multi-venue arts centres, Lighthouse has successfully applied to participate in JPMorganChase’s Force For Good programme. As one of many tech for social good offerings driving impact in the community through the skills of their tech workforce, Force For Good supports socially focussed organisations across the world by building and delivering tech solutions to help them advance their missions.
For the next eight months, a team of Force For Good technologists will be working with Lighthouse to develop a system whereby they can introduce bespoke communications and tailored experiences for its customers that will enhance their enjoyment of visiting the popular venue.
“This is a very exciting collaboration between Lighthouse and JPMorganChase’s Force For Good scheme. It will enable us to pilot new ways to improve our overall customer experience and grow our earned income to make even more of an impact in our community,” says John Baker, Head of Audiences and Communication.
In the coming weeks, the Force For Good team will get to know how Lighthouse systems work and visit Lighthouse to fully experience the customer journey.
Since its launch in 2013, the Force For Good programme has become an outlet for JPMorganChase staff to use skills and expertise to give back, partnering with more than 700 organisations around the world to champion social causes that uplift local communities.
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- Photo by Jayne Jackson Photography